Frequently Asked Questions

Get answers to common questions about Massage Gift Certificate.

Simply present the physical certificate or email confirmation at check-in, or provide the redemption code when booking. Our front desk will apply the certificate to any eligible therapeutic massage treatment. Call ahead to schedule and confirm therapist availability.

Yes. The certificate is valid for all professional therapeutic massage services including relaxation, sports, and deep tissue sessions. If a service costs more than the certificate value, the recipient pays the difference at checkout. Contact us for pricing details.

Certificates have an expiration period printed on them; check your specific certificate for exact dates. Some promotional certificates may have restrictions or blackout dates. Contact Ommmango Wellness if you need an extension or clarification before booking.

Both options are available. Purchase online via our website for instant e-gift delivery, or stop by the clinic to buy a beautifully packaged physical certificate. For custom amounts or corporate orders, contact our office for assistance.

Yes. Certificates are transferable — you may give or resell them to another person. The recipient must present the certificate at appointment. Lost certificates may not be honored unless proof of purchase is provided, so keep records safe.

Call or email Ommmango Wellness with your certificate number or order details and we’ll confirm the remaining balance. If purchased online, check your account or confirmation email for value. We can also apply remaining credits when booking a new appointment.